MUST READ PRIOR TO PURCHASE

Freight:
• ABF Freight is the exclusive common carrier for Panther Lifts. They provide excellent customer service at a very reasonable price. However, it's your responsibility to notify both Panther Lifts and ABF Freight of any damaged or missing goods within 48 hours of freight reception. DAMAGE MUST BE NOTATED ON THE BILL OF LADING AT TIME OF DELIVERY.
• When you receive your shipment, immediately:
(1)Make note of any visible damage and/or missing pieces (compare the bill of lading to your purchase confirmation) on the bill of lading at the time of deliver. THE ABF DRIVER WILL WAIT WHILE YOU INSPECT THE ITEMS RECEIVED- OPEN ALL PACKAGES
(2)Sign the bill of lading. Do not do so until you're sure point (1) has been adequately addressed.
• Within 48 hours of freight reception:
• Check for missing parts using the parts list provided with the owner's manual/installation instructions to verify that all parts are present and intact.
• ANY DAMAGE THAT WAS NOT NOTED ON BILL OF LADING AT TIME OF DELIVERY WILL BE THE CUSTOMERS RESPONSIBILITY.
• Inform Panther Lifts and ABF Freight of your problem. You will be requested to fax or email a copy of the bill of lading to Panther Lifts at that time. Remember, notification to both parties must take place within 48 hours of the reception of freight. Without this, we cannot honor your claim. PICTURES OF DAMAGE WILL BE REQUIRED. sales@pantherlifts.com
• Any damage to wheel equipment must be reported within 48 hours no exceptions!
• Please report any concealed defects to Panther Lifts within 2 days of freight reception AND PROVIDE PHOTOS.